UPDATE: Whitby Community Hospital – Minor Injury Unit
On Sunday 1st August, the Minor Injury Unity in Whitby will change to an Urgent Treatment Centre (UTC).
Adults and children can be treated for minor illnesses here, including:
- Strains and sprains
- Suspected broken limbs
- Minor head injuries
- Cuts and grazes
- Bites and stings
- Minor scalds and burns
- Ear and throat infections
- Skin infections and rashes
- Eye problems
- Coughs and colds
- Feverish illness
- Abdominal pain
- Vomiting and diarrhoea
X-ray opening times are 9am–5pm Monday to Friday and 9am–midday weekends.
Call NHS 111 first to pre-book an appointment or get advice for your condition.
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Open 8am–8pm, 7 days a week
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Parking available on site
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If you are in an emergency, call 999 immediately
Mental health crisis line
We are asking our patients to make a note of the freephone crisis helpline number in case you should need it in the event of a mental health crisis.
The helpline is available 24 hours a day, seven days a week for anyone, of any age, living in North Yorkshire. Callers are diverted to local crisis teams by following a series of options. Further information is available at www.tewv.nhs.uk/crisisadvice.
About PCNs
Primary care networks (PCN) have been created to help integrate primary care with secondary and community services and provide care at greater scale by sharing staff and some of their funding.
Whitby Coast and Moors PCN includes the following GP practices:
- Esk Valley Medical Practice
- Sleights and Sandsend Surgery
- Staithes Surgery
- Whitby Group Practice
Together our practices serve a 26,800 patient population. The practices hold both Personal Medical Services and General Medical Services Contracts, and provide a service to residents of Whitby and the surrounding villages. All provide dispensing services.
The practices are keen on developing themselves, their GPs and staff, being innovative training and research practices. There is a total of 23 partners and four salaried GPs, many working part time and maintaining special interests and other medical roles outside of the practices. Whitby Coast and Moors PCN is ideal for those wishing to develop a portfolio career while maintaining a superb work/life balance.
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Health services across the Whitby area
The team
The Whitby, Coast and Moors practices are a large team who work together to deliver high quality accessible care within a supportive and friendly learning environment to enhance the quality of life of individuals in the local community through the efficient use of all health care resources available.
The medical teams are supported by highly experienced innovative nursing teams which include minor illness nurse practitioners, nursing team leaders, practice nurses, clinical support workers and health care assistants. They provide a wide range of services including diabetic clinics, asthma clinics, chronic obstructive pulmonary disease clinics, hypertension clinics, chronic heart disease clinics, stroke clinics, leg ulcer treatment clinics, immunisation clinics, foreign travel advice and immunisation clinics, cervical smear clinics, treatment monitoring clinics for warfarin, novel anticoagulants, lithium, psychiatric, dementia and other amber drugs, a nurse-led cryotherapy clinic and family planning clinics where the nurses offer, in addition to the usual services, contraceptive implant insertions, and the doctors and nurses offer coil fittings.
In the community, the doctors are supported by an excellent district nursing team, outreach prescribing nurses who regularly visit the rest homes, convents and nursing homes in the practices area, a Macmillan nurse and a cardiac failure nurse. X-rays and ultrasounds are available at Whitby Community Hospital. Other radiological and investigative services are obtained from Scarborough Hospital or James Cook University Hospital.
The administrative, secretarial and dispensing teams are highly skilled – many issues and queries from doctors, patients and outside agencies can be delegated safe in the knowledge that they will be dealt with efficiently and effectively. Meanwhile the practice managers, together with other key members of staff, ensure the smooth running and development of the practices.
The practices
Whitby Group Practice currently delivers clinical provision in the local community hospital including the minor injuries unit. Our Better Access service offers patients the opportunity to see GPs, nurses and allied health professionals on weekday evenings and at weekends. The practices are proud of their ‘can do’ attitude and strive to be at the forefront of innovation.
The teaching and training ethos is integral to the practices. Currently amongst the practices there are fourth and fifth year medical students from Hull York Medical School, GP registrars and Foundation Year 2 trainees. All doctors are involved with teaching to some extent and the practices encourage all staff to train and develop.
A number of practices are research active and take part in high quality medical research. Medical research helps to improve the health and wellbeing of the nation. The practices work in collaboration with the comprehensive local research network and the primary care research network, to offer a wide range of research studies to our patients.
The practices were rated good and outstanding at recent CQC inspections. QOF (Quality and Outcomes Framework) points have remained high and steady since the introduction in 2004. All practices continue to aspire to meet the challenges and targets of the NHS and National Standards requirements.
Both the staff and doctors have a good work/life balance. The practices are very caring and value their staff who are similarly committed to providing good quality care. The practices are a very comfortable place to work, with a good team of friendly staff. There is a relaxed atmosphere at all the surgeries and the environment is very pleasant to work in.
All practices are members of the Hambleton, Richmondshire and Whitby CCG (Clinical Commissioning Group) and of Heartbeat Alliance Federation. These have pioneered several innovative services. As a result, patients can self-refer to physiotherapy and for cognitive behavioural therapy, DVTs and acute urinary retention are managed within the community, and residential and nursing homes have access to a telemedicine hub.
About the Whitby area
Whitby is a prime destination on the Yorkshire Coast. The town sits either side of the harbour at the mouth of the River Esk. Overlooked by the impressive Benedictine ruins of Whitby abbey and with a maze of cobbled streets and alleyways it offers something for everyone.
The town has quirky teashops, restaurants (of course the very best fish and chips!). Whitby has more than its fair share of traditional pubs, many child- and dog-friendly. There’s a wide variety of boutiques, jewellers, gift and food shops and also three supermarkets.
For history lovers there is the Celtic connection of the original Abbey, preceded by the Roman signal station. Later we have Captain James Cook, the jet industry and whaling. Whitby has a strong literary and artistic heritage, the most famous connection being with Bram Stoker’s Dracula – the stimulus for the famous biannual Whitby Goth Weekend – but there are also connections with Hermann Melville and Lewis Carrol, and contemporary children’s author, GP Taylor. The historical photography of Frank Meadow Sutcliffe is world famous and Whitby continues to draw artists, authors, photographers and film crews.
For lovers of geology it is a rare, rich and fascinating area of Jurassic Coast. Other attractions include the steam trains of the North Yorkshire Moors Railway, a lively arts and live music scene and many festivals and weekends including the Folk Week, Whitby Regatta, 60s Festival, Angling Festival, Beer Festival and Wartime Weekend. Fishing villages such as Staithes and Robin Hood’s Bay are close by, with York, Saltburn and Scarborough within an easy travel. The nearest airport, Durham Tees Valley, is less than an hour’s drive.
Above all there is the sea, the harbour, the beaches and the cliffs. Whether it is bird, seal or whale watching, surfing, rowing sailing or just building sandcastles, Whitby has it all, and within a few minutes you can get out onto the breath-taking scenery of the North Yorkshire Moors National Park and its delightful moorland villages. The possibilities for walking, riding, mountain biking are endless. Scarborough and Filey are close by and the nearest airport Durham Tees Valley is only approximately 50 miles away.
There is a good range of housing in Whitby, and the surrounding countryside from modern new builds to character period properties. Partners in the practices live in a wide range of locations from Whitby itself, Scarborough and villages on the coast and on the moors. Some have commuted from York.
The area has many schools which are rated as outstanding or good by OFSTED.